Privacy Policy

Last Updated: February 2025
Website: https://oliverdunndc.com/
Business Name: Oliver Dunn DC LLC
Contact Email: [email protected]

  1. Overview

This Privacy Policy explains how Oliver Dunn DC LLC (“Oliver Dunn DC,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit or make a purchase from our website, https://oliverdunndc.com/ (the “Website”).

Oliver Dunn DC LLC operates an online retail store offering home décor products, decorative accessories, lifestyle items, and related household products.

By using our Website, placing an order, contacting us, or interacting with our services, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We collect information that is necessary to operate our online store, process orders, provide customer support, improve our Website, and measure advertising performance.

(a) Information You Provide to Us

When you place an order, create an account, contact us, subscribe to updates, or interact with our Website, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Customer service messages
  • Account login information, if you create an account
  • Any other information you voluntarily provide to us

(b) Payment Information

Payments are processed securely through third-party payment providers.

We do not store or have access to your full credit card number, debit card number, or full payment account credentials.

We may receive limited payment-related information, such as:

  • Payment status
  • Transaction confirmation
  • Card brand
  • Last four digits of the card, where applicable
  • Billing verification status

(c) Device and Website Usage Information

When you visit our Website, we may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Referring website or URL
  • Pages viewed
  • Products viewed
  • Time spent on the Website
  • Clicks and other Website interaction data
  • Cookies and similar tracking identifiers

We collect this information using cookies, log files, pixels, tags, analytics tools, and similar technologies.

  1. Cookies and Tracking Technologies

Cookies are small data files stored on your device. We use cookies and similar technologies to:

  • Keep the Website functioning properly
  • Remember cart and checkout information
  • Save account login preferences
  • Improve Website performance
  • Understand how visitors use our Website
  • Measure advertising effectiveness
  • Support remarketing and advertising campaigns

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect Website functionality, including cart, checkout, account login, and order features.

For more information about cookies, you may visit: www.allaboutcookies.org

  1. Comments and Reviews

If you leave a comment, product review, or feedback on our Website, we may collect the information shown in the comment or review form, as well as your IP address and browser user agent string to help detect spam and prevent abuse.

If you submit a review, your submitted name, review content, rating, and any uploaded images may be displayed publicly on the Website after approval.

  1. Media Uploads

If you upload images to our Website, including review photos or customer-submitted content, you should avoid uploading images with embedded location data, such as EXIF GPS data.

Visitors to the Website may be able to download and extract location data from uploaded images.

  1. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Confirm payments
  • Ship products to customers
  • Provide order updates
  • Respond to customer service inquiries
  • Handle returns, refunds, exchanges, cancellations, and disputes
  • Detect, prevent, and investigate fraud, unauthorized transactions, or security risks
  • Improve our Website, product pages, and customer experience
  • Personalize Website content where appropriate
  • Measure Website traffic and advertising performance
  • Show relevant ads or remarketing ads where permitted by law
  • Send promotional emails or product updates if you have opted in
  • Comply with legal, tax, accounting, regulatory, and consumer protection obligations

We do not sell, rent, or lease your personal information to third parties.

  1. Sharing Your Information

We only share personal information when necessary to operate our business, complete transactions, provide services, or comply with legal obligations.

We may share information with:

  • Payment processors to securely process transactions
  • Shipping carriers and logistics providers to deliver orders
  • Website hosting and ecommerce platform providers
  • Email and customer service providers
  • Fraud prevention and security service providers
  • Analytics providers, such as Google Analytics
  • Advertising platforms, such as Google Ads or Meta/Facebook Ads, for measurement and remarketing where permitted
  • Legal, tax, accounting, or compliance professionals when necessary
  • Government authorities, regulators, courts, or law enforcement when required by law

These service providers are only authorized to use personal information as necessary to provide services to us or comply with legal requirements.

  1. Advertising and Analytics

We may use analytics and advertising tools to understand Website performance, measure conversions, and improve our advertising campaigns.

These tools may use cookies, pixels, tags, or similar technologies to collect information about your interactions with our Website and advertisements.

We may use services such as:

  • Google Analytics
  • Google Ads conversion tracking
  • Google remarketing tools
  • Meta/Facebook advertising tools

You can learn more about how Google uses data here:
https://policies.google.com/technologies/partner-sites

You can manage Google ad personalization here:
https://adssettings.google.com

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

You can manage Facebook ad preferences here:
https://www.facebook.com/settings/?tab=ads

We do not knowingly share sensitive personal information with advertising platforms for targeted advertising.

  1. Email Marketing

If you subscribe to our email list or agree to receive promotional messages, we may send you product updates, offers, promotions, or store news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at [email protected].

Even if you unsubscribe from marketing emails, we may still send transactional messages related to your orders, shipping, payments, returns, refunds, or customer service requests.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, fraud prevention, legal compliance, tax and accounting obligations, dispute resolution, and business recordkeeping.

Order records may be retained for the period required by applicable tax, accounting, and consumer protection laws.

Comments, reviews, and related metadata may be retained unless you request deletion, subject to legal or business recordkeeping requirements.

  1. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain types of processing
  • Request information about how your data is used and shared
  • Opt out of certain advertising or marketing uses where applicable

To exercise your privacy rights, please contact us at [email protected].

We may need to verify your identity before processing certain privacy requests.

  1. California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what categories of personal information we collect, use, disclose, or share, and the right to request deletion or correction of your personal information.

We do not sell personal information for money. If our use of advertising or analytics cookies is considered “sharing” under applicable California privacy laws, you may contact us to request more information about your choices.

To submit a privacy request, contact us at [email protected].

  1. International Data Transfers

If you are located outside the United States, your information may be processed in the United States or other countries where our service providers operate.

By using our Website, you understand that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.

We take reasonable steps to protect personal information when it is transferred or processed internationally.

  1. Data Security

We use reasonable technical, administrative, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our Website uses SSL encryption to help protect information transmitted through the Website.

However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we work to protect your information using commercially reasonable safeguards.

  1. Children’s Privacy

Our Website is intended for general online shopping and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us at [email protected] and we will take appropriate steps to delete the information.

  1. Embedded Content and Third-Party Links

Our Website may include embedded content or links to third-party websites, such as videos, images, payment providers, shipping carriers, analytics tools, or social media platforms.

Third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before using their services.

  1. Automated Spam and Fraud Detection

Visitor comments, form submissions, transactions, and account activity may be checked through automated spam detection, fraud prevention, or security services.

This helps us protect the Website, customers, and our business from abuse, fraud, and unauthorized activity.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or privacy practices.

The latest version will always be posted on this page with an updated “Last Updated” date.

Your continued use of the Website after any update means you accept the revised Privacy Policy.

  1. Contact Us

If you have any questions, concerns, requests, or complaints about this Privacy Policy or how your personal information is handled, please contact us:

Email: [email protected]
Website: https://oliverdunndc.com/

Visitor comments may be checked through an automated spam detection service.